Refund policy

We guarantee your satisfaction. We give a seven day returns option on all items (unless they are specials, have been altered or made bespoke). This will result in a credit for the items, subject to the items arriving in an unused and resalable condition. Please ensure that you obtain a returns authority prior to sending back any goods and enclose a copy of the returns note in the parcel.

Before goods are returned for any reason (including guarantee claims) a return authorisation must be obtained from the returns department. All goods must be returned with carriage prepaid. Evidence of the purchase must be supplied. The decision of the Company as to the eligibility for credit and the amount of credit will be final. As restocking charge equal to 25% of the net price originally invoiced will be deducted from any credit issued other than Goods agreed by Company to be under guarantee.

Any goods returned must be in saleable condition. Goods that are not as new and in an unworn, resalable condition will not be considered for return.